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Terapower Innovation Corp.

 

At Terapower Innovation, Corp. we know and understand your needs. Our mission is to give you outstanding customer support and a fast and reliable network with many features at an affordable price. We will not sacrifice network reliability for financial gain.

Reliability
We strive to provide the most reliable network by utilizing the best equipment consisting of Dell, Intel, Cisco, Juniper, and Red Hat Enterprise Linux. The network is fully meshed and redundant with 10 tier one backbone providers with at least 1Gbps or greater uplink which includes AboveNet, AT&T, Broadwing, Global Crossing, Level3, nLayer, Sprint, Time Warner, UUNET, and Verio. Should any connection fail, the other connections automatically take over.

Our network is consistently monitored 24x7 by both an in-house staff and a third party monitoring company. Server availability is checked every few minutes from various locations around the country. If a problem occurs, we are alerted immediately and our technicians will be addressing the problem before you’ll ever notice. We don’t wait for you to report a problem, we’ll already know of the problem.

For more information about our network, click here.

Customer Support
Our technicians are highly trained and dedicated to providing a high level of support for any problems related to our service. We are committed to providing outstanding customer support by offering 24x7 live chat, Instant Messaging, VoIP, and helpdesk. Get a response to your question at any hour of the day.

Terapower Innovation, Corp.

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